You Can Now Get Live Chat Support at OSTraining

live-chat

Starting today, Pro members can live chat one-on-one with the OSTraining team.

What’s not to love about live chat? If you have a WordPress, Drupal or Joomla question, you can get instant answers from an expert.

Every time we sent a survey to our members, live chat has been your most requested feature.

When you take a look back at how training has changed over the last few years, moving to instant support is a logical step …

From classroom training to instant training

We started as a classroom training company in 2007, holding classes in different cities around the US. If you wanted training from us, you would need to wait weeks or months for the next class date. Other companies such as Lynda and Pluralsight have made a similar move, away from the classroom.

The next step after classroom training was online training. You could watch videos, and also post support questions. Our team would answer your questions within hours.

Now, it’s time for instant training.

The trend is clear: people want things more conveniently and quickly. Training used to take months, then it took hours, and now it’s available immediately.

Here at OSTraining, the idea of personal, one-on-one support matches up perfectly with our principles. The first value of our training philosophy reads:

We believe that personal interaction is a vital part of learning.

The final value is this:

We work hard to earn your attention and we promise not to waste it.

Live chat enables personal interaction and doesn’t waste your time. We think you’ll love it!

Special offer for Live Chat, this week ONLY

You can use live chat right now by joining for a 7-day free trial.

Click here to try live chat

How does this impact existing OSTraining members?

  • Already a Video or Personal member? Upgrade to Pro and get our Live Chat feature at only $39 per month.
  • Already a Pro member? Congrats, you are grandfathered in. You will get all the Pro features AND the Live Chat and your price won’t change for as long you’re a member.

How do I use the Live Chat?

It’s really, really easy, Once you’re logged in as a Pro Member, look for the huge “We are here!” sign to start a live chat.

support

Try Live Chat free for 7 days

Click here to try live chat

Author

  • Steve Burge

    Steve is the founder of OSTraining. Originally from the UK, he now lives in Sarasota in the USA. Steve's work straddles the line between teaching and web development.

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lashepherd
9 years ago

This is great news! Congrats to you all.

steve
steve
9 years ago
Reply to  lashepherd

Many thanks for the support, Lee

silverngold
9 years ago

This is going to be awesome for those times when the thought process is moving along and insight is needed quick.

steve
steve
9 years ago
Reply to  Silverngold

Thanks silverngold. I’m glad you’ll find this useful.

JudyAC
9 years ago

Steve, this is wonderful. You may regret it after you’ve hear from me a few times. Thanks much.

SimonW
9 years ago

Awesome! Congrats !

htmgarcia
9 years ago
Reply to  Simon

Thanks Simon! 🙂

Linn
Linn
8 years ago

Check out the wp-chat plugin on wordpress. It is very effective in keeping tabs with your blog visitors. [url=https://wordpress.org/plugins/chats/]https://wordpress.org/plugi…[/url]

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