ostraining.com Refund & Cancellation Policy
For OSTraining’s online training subscriptions, on purchase you are set to auto renew at the term length, but you can cancel at any time and you will not be charged again. There are no contracts or long-term lock-ins for memberships.
We do offer refunds in two cases:
- Within the first 7 days of your new membership AND if nothing has been downloaded from our site, such as our ebooks or videos.
- In case of unexpected renewals. If you had intended to stop your subscription and forgot, contact us within 7 days of the renewal.
How to cancel or request a refund
If you meet the refund qualifications above, contact us via firstname.lastname@example.org within 7 days of joining OSTraining or renewing your membership.
The place to manage your subscription is on the Account page located in your user dropdown. Here you can stop the auto-renew on your account, edit your payment details, and upgrade or downgrade to a different membership.
We do reserve the right to deny refunds if, in OSTraining’s opinion, a user has been abusing this site’s Terms of Service.